top of page
Photo of downtown Chicago taken from the lake, dramatic clouds above skyscrapers and flat turquoise water.



Contact us to request mediation or training services here. badge - 2023 Premium Member
Candid Platinum Transparency seal 2022
GuideStar icon

CCR Updates

Thank you for a wonderful Mayfest for Mediation!

The Power of Tenant-Landlord Mediation

Watch this video to hear about how CCR can help people in the city of Chicago and beyond with tenant-landlord issues (jump ahead to 1:10 to hear about CCR)!

Chicago is also highlighted as a success story in this New York Times guest essay about the importance of eviction diversion programs.


Who We Are

CCR provides free mediation services to people in conflict and offers trainings in mediation skills as well as customizable conflict management workshops.


CCR prides itself on continuously developing and expanding opportunities to build community and strengthen the justice system through the resolution of everyday conflicts.

Flexible, free services, provided by committed staff and volunteers continue to improve the lives of thousands of people each year who are able to participate in mediation as a way to resolve their dispute.


CCR is proud to provide free mediation services at sites located throughout Cook County.


Through the Small Claims and Eviction Mediation Program CCR provides free, on-site mediation services

Mediation Services

The Center for Conflict Resolution (CCR) prides itself on continuously developing and expanding opportunities...

Training Programs

The Center for Conflict Resolution training programs focus on the conceptual and practical knowledge in the field...

Volunteering at CCR

Volunteer mediators at the Center for Conflict Resolution (CCR) are at the core of our mission and are at the forefront of practice in the Alternative Dispute Resolution (ADR) field. At CCR, volunteers have a unique opportunity to mediate a wide range of high conflict, high emotion disputes with diverse parties. There are several ways to volunteer at the Center for Conflict Resolution. Learn how to today!


This video describes the mediation services offered by the Center for Conflict Resolution (CCR), and highlights the story of clients who used CCR's services to resolve a parenting dispute. Also included is commentary from judges who refer cases to CCR, CCR volunteers, Board and staff members.


Trent broke up with Jess after hearing rumors that she cheated on him. Jess and her friends confronted Trent, and he shoved Jess. A fight broke out, resulting in Trent’s arrest.


They were referred to mediation, where Trent revealed that he was trying to avoid being recruited into a gang at school. However, since it was rumored that Jess had been cheating with a member of a rival gang, Trent’s recruiters threatened to address the situation if he didn’t handle it himself.


None of this had been communicated to Jess before, who insisted that she hadn’t cheated on him. The mediator repeated the parties’ needs and emotions back to them: both of them felt hurt by the other, and both of them needed safety.


Right away, the two apologized for their lack of communication and for letting things get physical between them. They agreed to tell anyone who asked that the cheating rumors were not true, and that they were back together again.

Two sets of hands cup a shiny red heart-shaped stone.

Support CCR

Help support CCR’s free services by donating, sponsoring a training participant, shopping through Amazon Smile or Giving Assistant, donating securities, volunteering or becoming a referral partner. Your support will allow us to continue to provide pro bono mediation services and conflict management training to Chicago area institutions, organizations and businesses.

bottom of page