“We walked away with a resolution we both liked, and we’re getting along” - Mediation Participant
INDEPENDENT | NOT-FOR-PROFIT
NEWS UPDATE
Due to COVID-19, CCR staff is currently working remotely on new and active cases. CCR offers both mediation and interactive training services via Zoom.
Contact us to request mediation or training services here.
CCR Updates
CCR is so grateful to the incredible volunteers who make our work possible. Please enjoy these photos from our 2022 Volunteer Appreciation Party. Thank you to everyone who attended!
The Power of Tenant-Landlord Mediation
Watch this video to hear about how CCR can help people in the city of Chicago and beyond with tenant-landlord issues (jump ahead to 1:10 to hear about CCR)!
Chicago is also highlighted as a success story in this New York Times guest essay about the importance of eviction diversion programs.
ABOUT CCR
Who We Are
CCR provides free mediation services to people in conflict and offers trainings in mediation skills as well as customizable conflict management workshops.
CCR prides itself on continuously developing and expanding opportunities to build community and strengthen the justice system through the resolution of everyday conflicts.
Flexible, free services, provided by committed staff and volunteers continue to improve the lives of thousands of people each year who are able to participate in mediation as a way to resolve their dispute.
CCR is proud to provide free mediation services at sites located throughout Cook County.
Through the Small Claims and Eviction Mediation Program CCR provides free, on-site mediation services
Mediation Services
The Center for Conflict Resolution (CCR) prides itself on continuously developing and expanding opportunities...
Training Programs
The Center for Conflict Resolution training programs focus on the conceptual and practical knowledge in the field...
Volunteering at CCR
Volunteer mediators at the Center for Conflict Resolution (CCR) are at the core of our mission and are at the forefront of practice in the Alternative Dispute Resolution (ADR) field. At CCR, volunteers have a unique opportunity to mediate a wide range of high conflict, high emotion disputes with diverse parties. There are several ways to volunteer at the Center for Conflict Resolution. Learn how to today!
OUR CLIENTS
This video describes the mediation services offered by the Center for Conflict Resolution (CCR), and highlights the story of clients who used CCR's services to resolve a parenting dispute. Also included is commentary from judges who refer cases to CCR, CCR volunteers, Board and staff members.
CCR CLIENT STORY
Trent broke up with Jess after hearing rumors that she cheated on him. Jess and her friends confronted Trent, and he shoved Jess. A fight broke out, resulting in Trent’s arrest.
They were referred to mediation, where Trent revealed that he was trying to avoid being recruited into a gang at school. However, since it was rumored that Jess had been cheating with a member of a rival gang, Trent’s recruiters threatened to address the situation if he didn’t handle it himself.
None of this had been communicated to Jess before, who insisted that she hadn’t cheated on him. The mediator repeated the parties’ needs and emotions back to them: both of them felt hurt by the other, and both of them needed safety.
Right away, the two apologized for their lack of communication and for letting things get physical between them. They agreed to tell anyone who asked that the cheating rumors were not true, and that they were back together again.
Support CCR
Help support CCR’s free services by donating, sponsoring a training participant, shopping through Amazon Smile or Giving Assistant, donating securities, volunteering or becoming a referral partner. Your support will allow us to continue to provide pro bono mediation services and conflict management training to Chicago area institutions, organizations and businesses.
