Jobs & Internships

Position Available: PROGRAMS MANAGER


Looking for an opportunity to enter into the field of conflict resolution and mediation? Join our team-oriented, friendly and professional staff at the Center for Conflict Resolution and get a head start in the world of Alternative Dispute Resolution.


The Organization: The Center for Conflict Resolution (CCR) is an independent, not-for-profit organization, whose funding comes from public and private sources. CCR provides mediation services to the Chicago area, focusing on people of limited means, nonprofits, and institutions supporting the public and community interest. CCR’s programs are run by a staff of twenty-two and more than 180 volunteer mediators. For more information about the organization, see


Please note that CCR is primarily operating remotely due to Covid-19.


Position Responsibilities:


  • Manage referrals through the Early Resolution Program, including intake and referrals, as well as coordination with the public, referral partners, and court personnel.

  • Represent the Early Resolution Program on court calls, including providing case updates to court personnel and conducting in-court intake for new referrals

  • Coordinate and schedule virtual mediation sessions in partnership with the public and various court programs.

  • Maintain case records, including extensive data entry.

  • Telephone and e-mail communication with clients about CCR’s services.

  • Train to be a mediator and mediate as needed.

  • Coach and support volunteer mediators


Qualifications: The qualified candidate must:


  • Be able to work in a team environment, as well as independently;

  • Have experience in direct client service;

  • Possess excellent communication and organizational skills; and

  • Have seasoned computer skills, including experience with Zoom and Google Docs Editors.

  • Bachelor’s degree preferred but not required


Hours, Benefits, and Salary: This is a full-time position with benefits. Salary $45,000/year.


How to Apply: E-mail a cover letter and résumé to the attention of Rae Kyritsi, Programs Director, at [email protected].




Deadline to Apply: Applications will be reviewed on a rolling basis until a candidate is hired.


CCR is an Equal Opportunity Employer


The Center for Conflict Resolution is an equal opportunity service provider that values the richness of Chicagoland’s diverse communities and emphasizes inclusiveness. The Center provides our client base with quality mediation services regardless of race, ethnicity, gender, sexual orientation, class or socioeconomic status, age, religion, national origin, disability, professional background or other characteristics. We strive to reflect the diverse communities we serve in our staff, our board and our volunteers.

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