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MEDIATION

About the Mediator

"[The mediator] was an attentive listener and kept things moving in a progressive manner." - Mediation Participant

WHAT IS THE MEDIATOR'S ROLE?

The mediator's role is to facilitate communication between the parties, not to impose solutions. Mediators do not advise, take sides or render a judgment. Instead, the mediator will work with all the parties to help them reach a mutually acceptable resolution.

WHO IS THE MEDIATOR?

CCR mediators are certified, trained volunteers from various professional backgrounds including attorneys, social workers, human resources specialists, therapists, teachers, managers, executives, ministers, doctors, consultants, police officers and students.

CAN I SPEAK TO THE MEDIATOR BEFORE THE MEDIATION?

The mediators are volunteering their time and do not work in the office. CCR case managers can answer any questions parties may have and can be reached during regular office hours.

WHAT ARE THE QUALIFICATIONS OF CCR MEDIATORS?

The Center for Conflict Resolution mediators must participate in CCR's rigorous 40-hour mediation skills training and pass a series of performance-based simulations before they are able to mediate. 

CCR mediators are volunteers with a minimum commitment of 18 months. Throughout their commitment, volunteers attend various educational seminars, workshops and trainings hosted by CCR that enhance the mediator's skills and knowledge of the mediation process.