top of page

Programs Manager - Mediation Services

Looking for an opportunity to enter the field of mediation? Are you passionate about working with young people? Join our team-oriented, friendly, and professional staff at the Center for Conflict Resolution and get a head start in the world of Alternative Dispute Resolution.


The Organization: The Center for Conflict Resolution (CCR) is an independent, not-for-profit organization, whose funding comes from public and private sources. CCR provides mediation services to the Chicago area, focusing on people of limited means, nonprofits, and institutions supporting the public and community interest. CCR’s operations are run by a staff of twenty-seven and more than 120 volunteer mediators. For more information about the organization, see


Position Responsibilities:


  • Coordinate and lead conflict management workshops for youth at the Juvenile Detention Center and other partner community organizations.

  • Schedule mediation sessions for youth with the support of the JV Mediation coordinator and the rest of the case management team.

  • Coordinate mediation sessions for other mediation programs both virtually and at CCR’s office.

  • Maintain case records, including extensive data entry.

  • Telephone and e-mail communication with clients about CCR’s services.

  • Support mediators during cases and mediate as needed.


Qualifications: The qualified candidate must:


  • Have experience working with youth;

  • Be able to work in a team environment, as well as independently;

  • Possess excellent communication and organizational skills;

  • Have seasoned computer skills; and

  • Be able to work both in person throughout Cook County and remotely.



Hours, Benefits, and Salary: This is a full-time position with benefits. Salary $49,000/year.


How to Apply: E-mail a résumé to the attention of Lea Ramos, Programs Director, at [email protected]. Please do not include a cover letter. Instead, please follow THIS LINK to answer questions.


Deadline to Apply: Applications will be reviewed on a rolling basis until a candidate is hired.



CCR is an Affirmative Action Equal Opportunity Employer


CCR is committed to the principles of equal employment opportunity, without regard to race, color, religion, national origin, gender, age, qualified disability, or sexual orientation or any other protected class. CCR is an Equal Opportunity employer seeking to build a workforce that reflects the diverse community we serve.

bottom of page