First Municipal District – Richard J. Daley Center – Chicago

Established: 1989

Issues Mediated : Landlord/tenant, small claims cases, and municipal court matters

Cases Mediated in fy 2007: 597

Second Municipal District – Skokie

Established: 2004

Issues Mediated : Landlord/Tenant, small claims cases, and adult criminal misdemeanor

Cases Mediated in fy 2007 : 143

Third Municipal District – Rolling Meadows

Established: 1993

Issues Mediated : Pro se small claims cases

Cases Mediated in fy 2007 : 156

Fourth Municipal District – Maywood

Established: 1996

Issues Mediated : Landlord/tenant, consumer complaints and neighbor-to-neighbor disputes

Cases Mediated in fy 2007: 130

Fifth Municipal District – Bridgeview

Established: 2003

Issues Mediated : Small Claims cases

Cases Mediated in fy 2007 : 112

Sixth Municipal District – Markham

Established: 1994

Issues Mediated : Small Claims cases, many involving pro se litigants

Cases Mediated in fy 2007 : 103

Misdemeanor Branch Court

Established: 1979

Issues Mediated : Charges of assault, battery and/or harassment between parties who have some type of on-going relationship

Cases Mediated in fy 2007: 15

Juvenile Court

Established: 1991 Referral: Cook County State’s Attorney’s Office

Issues Mediated : Vandalism, petty theft, and simple assault between juvenile and victim

Cases Mediated in fy 2007 : 54

Chancery

Established: 2002

Referral : Judges from the Chancery Division of the Circuit Court of Cook County

Issues Mediated : Injunctions, mortgage foreclosures, contract matters, liens, and construction of wills & trusts.

Cases Mediated in fy 2007 : 26

Matrimonial Fee Disputes

Established: 1998

Referral : In collaboration with the Domestic Relations Division of the Circuit Court of Cook County and the Chicago Bar Association

Issues Mediated: Divorce attorneys who are attempting to collect fees from their former or current clients

Cases Mediated in fy 2007: 64

Illinois Department of Human Rights (IDHR)

CCR provides specially trained mediators to mediate employment discrimination and sexual harassment cases,

Equal Employment Opportunity Commission (EEOC)

Since 1999, CCR has contracted with the EEOC to provide mediation services in employment discrimination and sexual harassment cases

Residential Alternatives for Dispute Resolution (RADR)

Since 1995, RADR has assisted tenants, landlords, neighbors, owners, co-op and condo associations in finding quick, efficient, low cost resolutions to housing-related disputes. In addition, RADR provides qualifying organizations with workshops dedicated to educating alternate ways to approach and handle conflict. RADR is funded, in part, by a grant from the City of Chicago Department of Housing.

City of Chicago Sexual Harassment (CDP) Cases – Sexual Harassment Office of Chicago

In 1994, The City of Chicago wrote CCR’s services into its personnel policy governing sexual harassment on the job. City employees who have complaints now have the option of using mediation to resolve issues relating to conduct in question.

Administrative Hearings

Created to handle the overflow of branch court cases. Referrals are handled in a similar manner as those from branch court.

Community Consensus Project

To provide mediation in multi-party public disputes that assists public officials, community groups and advocacy organizations throughout the Chicago area. Issues may include school conflicts, a neighborhood, a town, or even an entire metropolitan area.

Resolution Systems Institute (RSI)

Established in 1995 to encourage effective and efficient use of court-related alternative dispute resolution. As an affiliate of CCR, RSI accomplishes this mission by providing information through the Court ADR Resource Center (www.CourtADR.org) by assisting courts in developing ADR programs; and by providing evaluations, analysis and training services for state and federal courts. For more information on these services, see www.AboutRSI.org. The Resource Center contains thousands of items on court-related ADR, such as books, articles, web sites, organizations, court rules and legislation. In 2007, there were more than 100,000 visitors to the Resource Center and hundreds of inquiries were fielded by RSI staff.